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If you have a question regarding medication, your prescription or any other health-related concerns, our team of qualified Pharmacists will be happy to provide a professional answer. To submit your question please complete the form below.

Answers will be provided via email and where appropriate, to aid other users, published in the Latest Questions below. Be assured that, should we decide to publish your question, all personal information will be removed from both your question and the answer.

 
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Alternatively to go to the NHS Direct website for health related information:

 
Help / FAQs (Frequently Asked Questions)
 

Welcome to the yourlocal-pharmacy.co.uk Help Desk. Below you will find all the information you need to know about the way in which we deal with your online purchases.

Do I have to pay postage on my dispensed items?
No, we do not charge postage on items dispensed to fulfill NHS prescriptions, however Private prescriptions will incur a £2.95 delivery charge.

Can I send my prescriptions to yourlocal-pharmacy.co.uk ?
We can dispense your NHS and private prescriptions, as long as they are written by a UK-registered prescriber. We aim to deliver your prescription medicines to you within 1-2 days of receipt of your prescription in the post. For more details about our prescription service, call our pharmacy team on 020 8567 9153, or click here.

How much do you charge for delivery?
We charge a standard fixed rate of £2.95 for packaging and delivery to any destination in the UK for all orders under £45.00. Orders of £45.00 and above are free of delivery charges.

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